Shipping policy

Shipping & Delivery Information

 

Below you will find the information about our full shipping policy, handling times, cost and how to deal with non-received/delayed orders. Note: If you have any kind of issue with your order, we want to help! Just shoot us an email and we will get back to you in a few hours max! Contact us.

 

Do you ship worldwide & how much does shipping cost?

 

Yes - we ship worldwide. We offer FREE SHIPPING for both Domestic and International Shipping WITH TRACKING NUMBER. NO SALES TAX - we want your experience to be simple and efficient - just the way we like it.

 

What are your shipping and processing times?

 

Standard Shipping Time From Malaysia

 

USA, United Kingdom, and Canada: 10 Days

 

Australia: 10 Days

 

Rest of the world: 10 Days

 

*All the shipping times above are excluded weekends and Holidays.

 

Processing Times

 

Usually, your order will be shipped in the next business day, for unexpected delays, we ask you to allow us up to 2 days to process your order.  We do not ship on weekends or Holidays.

 

Where can I find my tracking number?

 

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

 

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

 

Unexpected Delays

 

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.